Guide: Get your Google & Facebook review details

Who this is for: The person who manages the business's Google Business Profile (where Google reviews appear) and/or the Facebook Page (where Facebook reviews/ratings appear).

Why we need this: So the website can automatically pull your latest Google and Facebook reviews and show them on the site. We'll set it up once; after that, new reviews will appear without you doing anything.

What to do: Follow the sections below for Google and/or Facebook. Each step includes a direct link to the page where you get that info. Send the values back securely to the person setting up the site.

Part 1: Google reviews

We need an API key and your business's Place ID (or Google Maps link).

1.1 Google Place ID (or Maps link)

This identifies your business on Google (Maps / Search).

1. Option A — Place ID: Go to Google's Place ID finder, search for your business name, click your listing, and copy the Place ID (e.g. ChIJ...). Send that to the person setting up the site.
2. Option B — Maps link: Open Google Maps, search for your business, click your business listing, then click Share → Copy link. Send that full link; we can get the Place ID from it.

What to send back: the Place ID or the full Google Maps link.

1.2 Google API key

An API key lets our system request your business's reviews from Google. It does not give access to your Google account.

1. Go to Google Cloud Console and sign in. Create or select a project.
2. Enable the Places API: open Enable Places API and click Enable.
3. Create an API key: go to Create API key (Credentials → Create credentials → API key) and copy the key.
4. Send the API key and the Place ID or Maps link (from 1.1) securely.

Part 2: Facebook reviews

We need your Facebook Page ID and a Page access token. You must be an admin on the business's Facebook Page.

2.1 Facebook Page ID

1. On your business's Facebook Page (logged in as admin), click About and scroll to find Page ID (a string of numbers).
2. If you don't see it: open Graph API Explorer, log in, add permission Pages Read User Content if asked, then in the query box type me/accounts and click Submit. Find your page in the list; the id value is your Page ID.

What to send back: the Page ID (numbers only).

2.2 Facebook Page access token

This token lets our system read your Page's ratings. It does not give access to your personal Facebook account.

1. Go to Graph API Explorer and log in. Select an app in the Meta App dropdown (or create a test app).
2. Click Generate access token and include permission pages_read_user_content (and pages_show_list / pages_read_engagement if offered).
3. In the query box run me/accounts and Submit.
4. Find your business Page in the response and copy its access_token (long string). Send that; the developer can convert it to a long-lived token.

What to send back — checklist

• Google: Place ID (or full Google Maps link) + API key.
• Facebook: Page ID + Page access token.
• One of the two (Google or Facebook) is enough if you don't use both.

How to send securely

Don't put keys or tokens in normal email or chat. Use a password-manager secure share, encrypted message (e.g. Signal), or a secure form/link the developer provides.

Questions?

• No Google Business Profile? Create one here.
• No Facebook Page? Create a Page, then use Graph API Explorer for ID and token.
• Not a Page admin? Ask the Page owner to do Part 2 or add you as an admin.
• Can this post or change anything? No. We only read reviews.